Complaints Procedure

Bridge Recruitment Complaints Policy & Procedure

We operate in accordance with and adherence to the Recruitment & Employment Confederations code of good recruitment practice. The REC code of good recruitment practice ensures that all members of the REC conduct their business ethically and to the highest standards. Bridge Recruitment is highly committed to providing a high level of service to all of our Clients and Candidates.test

If you are not satisfied with our service delivery for whatever reason, this will help us to improve our standards and manage expectations effectively.

If you have a complaint, please email info@bridge-rec.co.uk or write;

Bridge Recruitment Consultancy

Suite 2000

16-18 Woodford Road

London

E7 0HA

You will receive acknowledgement of your complaint within 5 working days.

A complaint must be made within 6 months of the incident in question taking place and all necessary and reasonable efforts will be made to resolve the complaint.

Every complaint will be logged and filed. If we are unable to resolve the complaint it is to be referred to the REC. We will await advice from the REC Complaints Officer who will act in accordance with the REC Complaints and Disciplinary Procedures.